"Aeroflot" offered Yekaterinburg residents compensation for canceled tickets to Thailand.
Aeroflot has offered passengers with canceled tickets for the Yekaterinburg - Phuket flight compensation to avoid resolving the issue through the courts.
Thus, the airline proposed to reimburse customers for the difference in ticket prices purchased three years ago at low costs "due to a technical glitch." The compensation amount will range from 28,300 to 67,200 rubles per passenger, RBC specifies.
Recall that in October 2023, many residents of Yekaterinburg bought airline tickets for the Yekaterinburg - Phuket flight at budget prices. Some managed to purchase round-trip tickets for 12,000 or even 6,500 rubles. Later, Aeroflot explained such pricing as a technical glitch and canceled the bookings with refunds to the buyers. As compensation, Yekaterinburg residents were offered a 30% discount on the purchase of economy class tickets, the publication EAN reports.
We also reported that the flight from Yekaterinburg to Phuket was canceled due to problems with the aircraft.
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Aeroflot has offered passengers with canceled tickets for the Yekaterinburg - Phuket flight compensation to avoid resolving the issue through court. Thus, the airline proposed to reimburse customers the difference in the price of tickets purchased three years ago at a low cost "due to a technical failure."
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"Aeroflot" offered Yekaterinburg residents compensation for canceled tickets to Thailand.
Aeroflot has offered passengers with canceled tickets for the Yekaterinburg - Phuket flight compensation to avoid resolving the issue through court. Thus, the airline proposed to reimburse customers the difference in the price of tickets purchased three years ago at a low cost "due to a technical failure."