In the Urals, the bank was punished with a fine for covering up collectors.
The bank has been fined for concealing an administrative offense, the press service of the Federal Bailiff Service of Russia for the Sverdlovsk region reported on Monday.
A resident of Yekaterinburg filed a complaint with the Federal Bailiff Service. According to her explanation, she had accrued debt under a loan agreement made between her and the lending institution.
In taking actions to recover the debt, bank employees exceeded the permissible number of phone calls, specifically calling more than once a day and more than twice a week.
Specialists from the supervisory and regulatory department of the regional Federal Bailiff Service conducted an inspection regarding this matter, which established that the bank was engaged in debt recovery activities in violation of the requirements of Federal Law No. 230-FZ.
The bank also provided information that did not match the details of the phone connections, indicating an attempt to conceal the nature of the administrative offense.
The deputy head of the regional Federal Bailiff Service has held the bank administratively liable under part 1 of article 14.57 of the Administrative Offenses Code of the Russian Federation (Violation of the requirements of legislation on the protection of the rights and legitimate interests of individuals in the course of debt recovery activities).
As a penalty, a fine of 200,000 rubles has been fully paid by the credit organization.
Previously, employees of the Federal Bailiff Service fined the bank an even larger amount for similar actions under the same article of the Administrative Offenses Code of the Russian Federation.
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In the Urals, the bank was punished with a fine for covering up collectors.
The bank was fined for concealing an administrative offense, the press service of the Main Department of the Federal Bailiff Service of Russia for the Sverdlovsk region reported on Monday. A resident of Yekaterinburg filed a complaint with the Main Department of the Federal Bailiff Service.