Residents of Yekaterinburg didn't fly abroad because they couldn't get on the plane.

Residents of Yekaterinburg didn't fly abroad because they couldn't get on the plane.

      A conflict arose at Moscow’s Domodedovo Airport on September 4 over a Ural Airlines flight to Yerevan. The airline had replaced the aircraft with a smaller one, and there were not enough seats for all passengers, reports Baza.

      Passengers were shuttled from one line to another for several hours, after which only those who had checked in online in advance were allowed to board. The others were offered the option of postponing their flight until the next day or receiving a refund for their ticket.

      One of the passengers, Alina, lost about 20,000 rubles — her connecting ticket to Athens with another airline was nonrefundable. It is impossible to get a refund for it.

      “The ticket had been paid for, but it turned out that it was mandatory to check in online. This was not indicated on the airline’s website; no one warned me. In the end they told me that I could not fly,” the woman said.

      Earlier, a Ural Airlines aircraft suffered engine failure and was forced to make an emergency landing in Sochi.

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Residents of Yekaterinburg didn't fly abroad because they couldn't get on the plane.

A conflict arose at Moscow’s Domodedovo Airport on September 4 over a Ural Airlines flight to Yerevan. The airline replaced the plane with a smaller one, and there were not enough seats for all passengers, Baza reports.