In Yekaterinburg, a disabled guy was left without assistance at Koltsovo Airport.
The Ural Transport Prosecutor's Office has taken an interest in a video, according to which a 21-year-old disabled man was left without assistance and had to independently navigate high steps.
— The reason for this was a media publication stating that on July 26, a 21-year-old passenger with a disability was not provided with assistance when boarding the aircraft operating flight Ural Airlines U6-264 from Yekaterinburg to Moscow, the agency noted.
They have initiated an investigation. By the way, this was the young man's first flight, and therefore he did not request assistance from the staff in advance. The young man told the flight attendant that he expected support from an accompanying person, which he was informed about during check-in, reports the publication "KP-Yekaterinburg."
However, the press service of Koltsovo stated that they did offer the young man assistance.
— It has been preliminarily established that during check-in, passengers were offered special assistance. The passenger and his companion requested support only at the boarding stage. An ambulift was sent to the boarding gate along with the ramp bus. An agent for servicing passengers with reduced mobility was directed to the departure waiting area. By the time the agent arrived, the passengers had independently exited the terminal building and boarded the ramp bus, Koltsovo clarified.
Earlier, we reported that a drunken Yekaterinburg resident caused a riot on a plane from Thailand.
Другие Новости Екатеринбурга (ЕКБ166)
In Yekaterinburg, a disabled guy was left without assistance at Koltsovo Airport.
The Ural Transport Prosecutor's Office became interested in a video, according to which a 21-year-old disabled man was left without assistance and was forced to overcome high steps on his own.
